Last Updated: January 2026

At RootMark, aapki privacy humare liye utni hi important hai jitni humare products ki authenticity. Ye Privacy Policy explain karti hai ki hum aapki personal information kaise collect, use, protect aur share karte hain.

1. Information We Collect

Jab aap RootMark website visit ya use karte hain, hum ye information collect kar sakte hain:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (secure third-party gateways ke through)

b) Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited & interaction data

2. How We Use Your Information

Collected information ka use hum in purposes ke liye karte hain:

  • Orders process aur deliver karne ke liye

  • Customer support provide karne ke liye

  • Website experience improve karne ke liye

  • Order updates, notifications aur important communication ke liye

  • Legal aur security requirements fulfill karne ke liye

Hum aapki personal information kabhi sell, rent ya trade nahi karte.

3. Payment Security

  • Payments secure, encrypted third-party payment gateways ke through process hote hain

  • RootMark directly aapki card ya banking details store nahi karta

4. Cookies Policy

  • Website cookies use karti hai for better user experience

  • Cookies browsing preferences aur analytics ke liye help karti hain

  • Aap browser settings se cookies disable kar sakte hain, lekin isse website functionality affect ho sakti hai

5. Sharing of Information

Aapki information sirf limited aur trusted partners ke saath share ki ja sakti hai, jaise:

  • Courier & logistics partners (delivery ke liye)

  • Payment service providers

  • Legal authorities (agar law ke under required ho)

6. Data Protection & Security

  • Hum industry-standard security measures follow karte hain

  • Unauthorized access, misuse ya data loss se bachav ke liye reasonable safeguards implement kiye gaye hain

  • Internet transmission ke risks ke chalte 100% security guarantee possible nahi hai

7. Third-Party Links

RootMark website par third-party links ho sakte hain.
Hum unki privacy practices ke liye responsible nahi hain. Aapko unki policies alag se check karni chahiye.

8. User Rights

Aapko right hai:

  • Apni personal information access karne ka

  • Incorrect data update/correct karwane ka

  • Promotional communications se unsubscribe karne ka

In requests ke liye aap hume official contact channels par reach kar sakte hain.

9. Children’s Privacy

RootMark knowingly 18 saal se kam age ke users se personal data collect nahi karta.

10. Policy Updates

RootMark apni Privacy Policy ko kabhi bhi update kar sakta hai.
Updated policy website par publish hote hi effective ho jaayegi.

11. Consent

Hamari website use karne ka matlab hai ki aap is Privacy Policy ko accept karte hain.

12. Contact Us

Privacy se related kisi bhi concern ya query ke liye, please hume website par mentioned official communication channels ke through contact karein.